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Privacy Policy & Terms & Conditions

Effective January 1, 2020.

This Online Privacy Policy (“Privacy Policy”) explains how Teeth4All handles the Personal Data provided to them on websites, mobile sites, mobile applications, and other digital services and products controlled by Teeth4All, that link to this Privacy Policy (collectively, “Teeth4All Sites”). Teeth4All is the data controller for the processing of Personal Data under applicable law.

This Privacy Policy does not apply to Teeth4All Sites that do not link to this Privacy Policy or to third-party Web sites to which Teeth4All Sites may link.

Teeth4All privacy policy

Types of information we collect online

The types of Personal Data that we may collect while you use the Teeth4All Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the Teeth4All Sites.

For purposes of this Privacy Policy, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.

Information You Provide

You generally do not have to register for a service or program to receive much of the information available through Teeth4All Sites. However, some of our content is available only to register or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.

Personal Data You Provide When Visiting Teeth4All  Sites

Teeth4All collects Personal Data that you provide on Teeth4All Sites, for example, when purchasing a product, to receive marketing products and information, contact Teeth4All customer service, or respond to Teeth4All questionnaires or surveys. This could include:

  • Contact Information such as your name, address, phone number, or email address
  • Registration Information such as your username and password.
  • Employment, education and other background information when you inquire about employment with Teeth4All.
  • Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address).
  • Content you may provide (for example, when you complete our Online Contact Form or submit other information).
  • Personal Data You Share During Other Interactions with Teeth4All

You may contact Teeth4All to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Teeth4All, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Information that may be collected automatically

When you use the Teeth4All Sites, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Teeth4All Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Teeth4All Sites and to customize content.

Cookies and Other Tracking Technologies

We also collect information about your use of Teeth4All Sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on Teeth4All Sites.

We utilize Google Display Advertising (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to Teeth4All Sites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and Site content.

Some of our online advertising takes place through Google Display Advertising. As part of this program, we use Google Analytics features such as Retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user’s past visits to Teeth4All Sites. We also may show you ads from some of our affiliated companies when you visit Teeth4All Sites.

You can opt out of Google Ads by visiting http://www.google.com/ads/preferences. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.

This Site is not designed to respond to “do not track” signals received from browsers.

To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.

Mobile Tracking

Some Teeth4All Sites are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the Teeth4All Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the Teeth4All Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the Teeth4All Sites.

Information Collected from Other Sources

We may combine information about you from a visit to one Teeth4All Site with information about you from visits to other Teeth4All Sites. We may also combine information about you that is collected through the Teeth4All Sites with information that we have collected offline, as well as with information provided to us by third parties.

How we use your information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the Teeth4All Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored, and later on archived, only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws. The Personal Data collected within the Vote for Quality project might be used, after anonymization, for further research to develop innovative services to help patients get treated better.

Providing Product and Services You Request

If you choose to purchase a product or receive our services, we use the Personal Data that you provide through Teeth4All Sites to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

Marketing

You may also receive marketing information from Teeth4All, such as offers regarding Teeth4All related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customized User Experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Teeth4All Sites easier to use and navigate as well as to personalize the content provided on Teeth4All Sites by anticipating the information and services that may be of interest to you.

Business and Product Improvement

In order to discover new facts that could help Teeth4All better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Teeth4All analyzes the information that you have provided. For these purposes, Teeth4All does not use information that can directly identify you, i.e. anonymization of data collected.

Site Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the Teeth4All Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

Process queries and generally communicate with you

We generally process your Personal Data when you contact us, send us a queries, and to follow up on your requests and questions.

Legal Basis for Processing

Under European data protection laws, Teeth4All must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above Teeth4All is processing your Personal Data:

In certain cases, Teeth4All may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section.  Please note that the withdrawal of consent will not affect processing which has already occurred.

In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.

In still other instances, Teeth4All may process your Personal Data based on Teeth4All’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities.  You have the right to opt-out of all such processing of your Personal Data.  You may do so by contacting us as described in the “Your Privacy Choices” section.

Information we share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Third-Party Advertising and Online Behavioral Advertising

You may be provided with online advertisements of Teeth4All products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to Teeth4All or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:

We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our Teeth4All Sites.

Some Web browsers may transmit “do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Policy, an industry standard has not yet been established on how to respond to these signals. Therefore, Teeth4All does not currently respond to these signals.

Affiliates, Vendors and Suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Teeth4All. We will not authorize these parties to use your Personal Data for any purpose that is not related to Teeth4All and its related affiliates business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Policy. We will not authorize these parties to share your Personal Data.

Product Reports

If you contact Teeth4All regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

Legal Rights and Obligations

In certain limited circumstances, Teeth4All may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Teeth4All Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Change in Organization

In the event Teeth4All decides to reorganize or divest our business through sale, merger, or acquisition, Teeth4All may share Personal Data about you with actual or prospective purchasers.  We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice. Transmission of data will be subject to your approval.

Children privacy

Teeth4All does not knowingly collect or use any Personal Data directly from minors on Teeth4All Sites. We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Your privacy choices

You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you.  You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact our Privacy Office by emailing us at info@teeth4all.org. You may also send a letter to the following address:

Teeth4All 
Föhretstrasse 16
8962 Bergdietikon
Switzerland

For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your local Data Protection Authority.

In all communications to Teeth4All, please include your email address, the Web site address, mobile application, and/or the specific Teeth4All product to which you provided Personal Data (e.g., Teeth4All.com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

Data security

Teeth4All maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Teeth4All Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Teeth4All cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Teeth4All Sites, you must weigh both the benefits and the risks.

Third party sites and social media plug-ins

This Privacy Policy does not apply to Teeth4All Sites that do not link to this Privacy Policy, or to third-party Web sites to which Teeth4All Sites may link. Teeth4All Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Teeth4All Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our Teeth4All Site, the social media plug-in allows that social media Web site to receive information that you have visited our Teeth4All Site. The social media plug-in also allows the social media Web site to share information about your activities on our Teeth4All Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

Accessing Our Sites Globally

This site is owned and operated by Teeth4All, but the information you provide may be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a different country, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Policy in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in the United States and in any country to which we may transfer your information in the course of our business operations.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of Personal Data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us at info@teeth4all.org.

Changes to our privacy policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. Teeth4All encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Teeth4All Sites will be handled in accordance with the currently-posted Privacy Policy.

Trademark policy

The following is a list of trademarks and service marks  of third parties. In order to improve readability, Teeth4All does not use ™ or ® in the running text or on pictures and other images on this website neither for its own marks nor for the marks of third parties. By doing so, however, Teeth4All does not waive any rights to its own marks and fully acknowledges rights of third parties to their respective marks. This Trademark List constitutes an integral part of the Terms and Conditions of Use. Teeth4All reserves the right to update this Trademark List without notice.

  • 3i®, Biomet®, Biomet 3i® are trademarks of Biomet 3i, Inc.
  • 3Shape®, 3Shape CAMbridge®, 3Shape Communicate®, 3Shape Dental System™ and Dental System™ are trademarks of 3Shape A/S.
  • AdVent®, Screw-Vent®, Spline®, SwissPlus® and Zimmer® are trademarks of Zimmer Group.
  • All-on-4® treatment concept, Mucointegration™, Nobel Biocare, NobelActive®, NobelClinician®, NobelConnect®, NobelPearl™, NobelProcera®, Procera®, TiUltra™, TiUnite®, TorqTite™, Xeal™are trademarks of Nobel Biocare AG
  • Ankylos®, Astra Tech Implant System™, Dentsply®, Frialit®, OsseoSpeed™ and XiVE® are trademarks of Dentsply Group.
  • Apliquiq®, Inicell® and SPI® are trademarks of Thommen Medical Group.
  • Bio-Gide® is a trademark of Ed. Geistlich Söhne AG.
  • BioHorizons™ is a trademark of BioHorizons Group.
  • coDiagnostiX® is a trademark of Straumann Group.
  • etkon™, Roxolid®, SLA®, SLActive® and Straumann® are trademarks of Straumann Group.
  • Exocad™ and TruSmile™ are trademarks of Exocad GmbH.
  • iTero® is a trademark of Align Technology, Inc.
  • Jason® is a trademark of botiss dental GmbH.
  • Locator R-Tx™, Locator® and Zest® are trademarks of Zest Anchors Inc.
  • MIS® is a trademark of MIS (Medical Implant System) Group.
  • Neoss® is a trademark of the Neoss Group.
  • Teeth4All is a trademark of Teeth4All GmbH.